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| Tip: use singular words, e.g. frame not frames. |
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Helen Kenny of Holywood says: Thank you for my order which arrived today, ahead of schedule.
more testimonials |
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| Terms of Delivery |
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We cannot ship plants outside of the UK, however we can send non-plant items such as shears, frames and books. Please contact us for international delivery charges prior to ordering.
- Fastest delivery time is approximately 48hrs. e.g. If you purchase on a Monday then your order will be shipped at the earliest on Tuesday for delivery on Wednesday. During the checkout procedure you will be able to select a delivery date of your choice.
- Our standard delivery charge to Mainland UK addresses is £6.95 per order. Saturday deliveries to Mainland UK addresses cost £18.95.
- Our standard delivery charge to addresses in Northern Ireland and the Scottish Highlands is £15 per order. The following postcode areas have been designated as being Scottish Highlands by our courier: AB31-AB38, AB41-AB45, AB51-AB56, IV1-IV28, IV30-IV36, IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA40, PA50, PA83-PA86, PH4-PH26, PH30-PH41, PH49, PH50.
- Saturday deliveries are not available to Northern Ireland or to the Scottish Highlands.
- Some smaller items (such as books and small topiary frames) when ordered singly can be delivered to UK addresses via normal Royal Mail post and the cheaper P&P charge for such orders will be displayed on the product information page and during the checkout process.
- If you select an inappropriate shipping option for the delivery address (e.g. a UK Mainland option when the delivery address is in the Scottish Highlands, or Saturday Delivery to a non Mainland UK addresss) then shipping of your order will be delayed while we attempt to contact you to confirm the delivery address and/or delivery day. If we cannot contact you, your order will be cancelled.
- Due to extreme shipping costs and unpredictable ferry delays, we cannot deliver to those islands marked in red on the delivery zones map below. These are the Scottish Islands, the Isle of Man, the Scilly Isles and the Channel Islands.
- Top Topiary will endeavour to arrange delivery to delivery zones A and B on the delivery date you have selected when ordering.
- Please note that deliveries to some areas in delivery zone C may experience delays. Whenever possible we will ship in good time so that deliveries to addresses in zone C will arrive no later than on the day of your choice, however we cannot guarantee this so we recommend that you allow for this when selecting a delivery date.
- We engage couriers to make many of our deliveries. If the item is not fragile - e.g. shears, frames or books etc - it will normally be delivered by Royal Mail.
- It is best if someone is available to take receipt and sign for the delivery. If this is not convenient, you may leave a message when placing the order to make special arrangements - e.g. leave with a neighbour or leave in a safe place, porch etc. Please note that these arrangements are at the customer's risk.
- If the courier attempts delivery and nobody is available to sign for receipt (and no delivery instructions have been supplied) a card is left providing all the relevant information to contact the local courier depot to make arrangements for a second delivery. If the delivery then fails for a second time, the package will be held for three working days at the courier's depot, during which time a third attempt can be made to deliver at an extra charge of £5. If the delivery is still unsuccessful, the goods will be returned to Top Topiary and a £10 additional delivery charge will be charged to the customer.
- In the unusual event that something is out of stock we will contact you and notify you of how long we expect the delivery to take. We will also offer you an alternative item or allow you to cancel you order completely.
Delivery Zones Map
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Top Range |
| Large variety of topiary plants in stock. |
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Top Service |
| Friendly and reliable customer service. |
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Top on Delivery |
| We can deliver on the day of your choice. |
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Top Topiary |
| We supply consistent high quality plants. |
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| Enter your e-mail address and you'll be the first to hear about special offers on our range of topiary plants. |
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